This shipping policy only includes orders from the Natural Cycles webshop. If you are looking for information regarding the delivery of your thermometer that is included in your Yearly subscription, we refer to the delivery information given in this link: Natural Cycles Shipping Information
When you make a purchase, you accept our Policies and Terms in its entirety, so please read all before you make a purchase.
1 The orders are packed and delivered from our logistic center in Habo, Sweden.
2 The delivery time depends on the delivery address.
Up to 6 business days within Scandinavia
Up to 8 business days to the rest of Europe
Up to 30 business days to the rest of the world
Should your order be placed before 11 a.m on an ordinary business day and the item/items are in stock, the package will normally be sent the same day, or else it is sent the next business day.
3 We are not able to deliver to some countries due to different logistics reasons, such as customs not approving the entry of some products and the countries postal system making it impossible to deliver within a reasonable time.
Are you not able to find your country when adding your delivery address this is, unfortunately, the reason.
4 Tracking is not offered as an option at the moment.
5 We have a fixed shipping fee of $6 and the package is delivered as an ordinary postal package and we do not offer any other types of delivery methods. Smaller packages will be delivered directly to your door and larger to closest pickup place. You should get a notice from your local postal service if pickup is needed.
6 Customs fees could be applied by your customs office, this is nothing we cover. Please check with your local customs for delivery restrictions before ordering.
7 Ordered items that are not in stock will be sent as soon as possible. Our logistics team will inform you about a new delivery time if possible. Should there be any extensive delays caused by us at Natural Cycles, you have the right to undo the purchase without extra costs.
8 When it comes to a multiple product order and an item is out of stock, Natural Cycles reserves the right to re-order or delete the item from the order unless delivery can be made within a reasonable time. The extra delivery will be sent without additional costs.
9 All shipments sent by Natural Cycles are insured. Damaged goods are reported to firstname.lastname@example.org.
10 After completed purchase, there will not be any possibility to change it and when a wrong address is given that leads to a return. We will then be needing to take out an extra fee of $18 USD, that covers the extra shipping fee and handling costs.
11 Webshop gift cards are sent digitally to the given email address with a code that can be used during purchase.
Natural Cycles are exempt from penalties for failure to fulfill certain obligations under Agreement if the failure is due to liberating circumstances as described below and the circumstance prevents, obstructs or delays completion.
As a liberating circumstance, government action or failure, new or amended legislation, labor market conflict, blockade, fire, flood, tampering, major accident or other types of natural disaster. Force majeure includes government decisions that negatively affect market and products, e.g. restrictions on the indication, warning texts, sales prohibition, etc., an abnormal decline in the market and if the company is exposed to a criminal activity that affects the business.
For further questions please contact our support team at email@example.com
Last updated: August 23rd, 2018